Policies

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Carpe Diem is an adult only, non smoking and no pet resort

 

Arrival

Check-In time: 2PM - 8PM 
If you are arriving after 8pm, please call to advise us of your arrival time. Check-Out time for guests and their cars is at 11 am. Late Check-Out may be arranged if available.

 

Parking

Unfortunately with parking being notoriously difficult in Provinctown, we cannot accommodate trucks or oversized vehicles of any kind. We do offer off-street parking with a limit of one CAR per room. Parking your car at the Carpe Diem Guesthouse is at your own risk. We cannot be held responsible for damages inflicted to your car while staying at our guest house inn.

 

Minimum Stay Requirements

In-Season rates and/or minimum stay requirements may apply for certain holidays and special events. These include but are not limited to: Valentines Weekend, Presidents Weekend, Memorial Weekend, July 4th Week, Bear Week,  Carnival Week, Labor Day Weekend, Columbus Day Weekend, Women's Week, Fantasia Fair, Halloween Weekend, Thanksgiving Weekend, Holly Folly Weekend, New Years Eve Holiday.

 

Rates, Deposit and Payments

All rates are subject to change without notice and do not include applicable Massachusetts hotel room taxes and fees. For your convenience we have added a 5% service charge as a basic gratuity which we pass on fully to our service staff. 50% deposit for all stays of 2 nights and longer. 100% depsot for 1 night. Visa/MC/Discover/Amex, Traveler's Checks and Cash accepted for balance upon arrival. There is no refund for shortened stays

 

Gratuities and Tipping

Starting in 2015 Carpe Diem introduces a “no tipping” policy once you arrive at our resort. Hotel tipping is one of those things that can make even the most experienced traveler uncomfortable. We have therefore added a 5% service charge to your room rate as a basic gratuity, which we pass on in full to our service staff. All of us, the housekeepers, the breakfast staff, our friendly front desk team, as well as the spa attendants want to make sure you will have a great stay. – The Carpe Diem staff welcomes you with open arms and not open hands.

 

Cancellation Policy

For rooms reserved during periods NOT listed below, the deposit minus a 10% cancellation fee (at least $25 per room) is refundable up to 21 days prior to reservation. Within 21 days the deposit minus 10% is only refundable if room is re-rented. Deposits on rooms cancelled at any time prior to reservations scheduled for Memorial Day Weekend, 4th of July Week, Bear Week, Carnival Week, Labor Day Weekend, Columbus Day Weekend, Women's Week, Fantasia Fair and New Years Eve Holiday are only refundable if the reserved room is re-rented regardless of the time when the cancellation was made.